Well, I got my account restored. When I received the last email from Blizzard they activated my account again. But their email was unclear and I replied back to find out what was going on and this is the response I received from BLIZZ:
Thank you for your follow-up e-mail. I wish to apologize if my former correspondence was not more clear. Initially your account was disabled, not closed, as a result of the advertising. As I previously mentioned, this is standard when we see cases of mass advertising for websites. Your account is currently valid and you should have no issues logging in. I removed the lock at the time of my previous e-mail, and simply issued a warning for the account. This should have no lasting repercussions on your account as we simply wanted to make you aware of our policies. :)
Thank you for your patience and interest in World of Warcraft. Please let us know if we can be of any further assistance.
Thank you for the apology Blizz. I am just happy I am able to play again and I guess I will no longer advertise my blog in the trade channel.
Showing posts with label canceled. Show all posts
Showing posts with label canceled. Show all posts
Wednesday, June 24
Tuesday, June 23
Without Warning?!
OK, so I got an email from Blizzard that said that they were justified in canceling my account. Here is their email:
Greetings _____,
Thank you for contacting us regarding the World of Warcraft account you use. Upon further review of the action taken upon this account, we have determined that our original findings were accurate and the action was in line with our current policies. When account is used for any form of mass advertising, the account will be disabled. This is to help prevent any form of disruption for our players as well as prevent exploitive advertising like gold selling.
In this case, we determined the account listed below was advertising in multiple channels. Any form of advertising for any website even wow related is a violation of our Terms of Use.
Account Name: ______
Realm: Trollbane
Character Name: Xandarr
Account Action: Warning
Reason for Action: Harassment Policy Violation - Advertising
Details (times listed in Greenwich Mean Time, GMT):
2009/06/07 13:35:39 Xandarr Trade - City "http://theexperiencednoob.blogspot.com Please check it out, Podcast is upcoming. Contest for $25 J!NX gift card!"
The chat above is in violation of the World of Warcraft Terms of Use. We ask that you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html.
You may not transmit or post any content or language which, in the sole and absolute discretion of Blizzard Entertainment, is deemed to be inappropriate or offensive.
Please keep in mind that while certain language may seem appropriate to you, another player in the game may find the same language inappropriate or offensive. In the end, we want World of Warcraft to be a fun and safe environment for all players.
We base all of our actions on the severity of the violation, and we take previous violations into consideration. This action has been taken in accordance with the Terms of Use and our In-Game Policies (http://us.blizzard.com/support/article/20309).
As a reminder, only the Account Administration department can address disputes or questions about this account action. To learn more about how we are able to assist you, please visit us at http://us.blizzard.com/support/article/21505.
We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance.
Sincerely,
Remokh
Account Administration Supervisor
They didn't give me a warning before shutting my account down. Had I known this was any kind of violation and had been warned about it I would have happily stopped advertising the blog. Especially i the warning included the threat of termination. I have played my toons since just before BC came out and wouldn't put my account at risk in that way.
What do you think?
Greetings _____,
Thank you for contacting us regarding the World of Warcraft account you use. Upon further review of the action taken upon this account, we have determined that our original findings were accurate and the action was in line with our current policies. When account is used for any form of mass advertising, the account will be disabled. This is to help prevent any form of disruption for our players as well as prevent exploitive advertising like gold selling.
In this case, we determined the account listed below was advertising in multiple channels. Any form of advertising for any website even wow related is a violation of our Terms of Use.
Account Name: ______
Realm: Trollbane
Character Name: Xandarr
Account Action: Warning
Reason for Action: Harassment Policy Violation - Advertising
Details (times listed in Greenwich Mean Time, GMT):
2009/06/07 13:35:39 Xandarr Trade - City "http://theexperiencednoob.blogspot.com Please check it out, Podcast is upcoming. Contest for $25 J!NX gift card!"
The chat above is in violation of the World of Warcraft Terms of Use. We ask that you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html.
You may not transmit or post any content or language which, in the sole and absolute discretion of Blizzard Entertainment, is deemed to be inappropriate or offensive.
Please keep in mind that while certain language may seem appropriate to you, another player in the game may find the same language inappropriate or offensive. In the end, we want World of Warcraft to be a fun and safe environment for all players.
We base all of our actions on the severity of the violation, and we take previous violations into consideration. This action has been taken in accordance with the Terms of Use and our In-Game Policies (http://us.blizzard.com/support/article/20309).
As a reminder, only the Account Administration department can address disputes or questions about this account action. To learn more about how we are able to assist you, please visit us at http://us.blizzard.com/support/article/21505.
We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance.
Sincerely,
Remokh
Account Administration Supervisor
They didn't give me a warning before shutting my account down. Had I known this was any kind of violation and had been warned about it I would have happily stopped advertising the blog. Especially i the warning included the threat of termination. I have played my toons since just before BC came out and wouldn't put my account at risk in that way.
What do you think?
Saturday, June 20
Account Cancelled?!
You good friend Xan has run into a bit of a hang up. It seems that Blizzard has canceled my account without any explanation.
Xan was running Heroic Nexus and just after Anomolous my game was dropped. I tried to log back in and it said I needed to visit Blizzard.com. When I went to log in there I got this screen:
This account has been temporarily disabled and is currently unable to access World of Warcraft.
An email has been sent to the registered address on the account with the reason for this temporary closure. If you would like to appeal this decision or did not receive the message please contact our Account Administration team at wowaccountadmin@blizzard.com from your registered email address.
I then checked my email for my account. I received an email that stated the following:
Greetings Jason,
* * * NOTICE OF ACCOUNT CLOSURE * * *
Account Name: (WITHHELD FOR POSTING PURPOSES)
Realm: Trollbane
Character Name: Xandarr
Account Action: Account Closed
Offense:
The actions detailed above have been deemed inappropriate for the World of Warcraft by the Blizzard Entertainment In-game Support Staff. After a thorough investigation, this account has been closed.
These activities violate the World of Warcraft Terms of Use. We ask that you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html.
This World of Warcraft account has been closed by our staff based on a review of the account and all related policy violations, in accordance with the Terms of Use and our In-Game Policies (http://us.blizzard.com/support/article/20309). Any recurring subscriptions on this account have been suspended to prevent further monetary charges. If you have any questions about the infractions that lead to this closure, or if you would like to dispute this action please contact Account Administration.
To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/ .
Regards,
Taimy
Game Master
Blizzard Entertainment
www.worldofwarcraft.com
I am asking anyone out there that can help to please help me. Blizzard is only available by phone from 8 AM to 8 PM Mon - Fri. What does that do for those of us that have our accounts hacked on the weekend or our accounts canceled on the weekend as well?
Aleara has already petitioned a GM. View Here Anyone else that could do the same for ol' Xan would be appreciated as well.
Calling all WoW players who read the blog. Please help me get a hold of a Blizzard representative to find out why my account was cancelled and why I didn't recive any warnings if I MIGHT have done anything wrong.
Thank you everyone! Please reply here if you are helping with an open ticket on Trollbane Server or whatever you are able to do.
Thanks again!
Xan was running Heroic Nexus and just after Anomolous my game was dropped. I tried to log back in and it said I needed to visit Blizzard.com. When I went to log in there I got this screen:
This account has been temporarily disabled and is currently unable to access World of Warcraft.
An email has been sent to the registered address on the account with the reason for this temporary closure. If you would like to appeal this decision or did not receive the message please contact our Account Administration team at wowaccountadmin@blizzard.com from your registered email address.
I then checked my email for my account. I received an email that stated the following:
Greetings Jason,
* * * NOTICE OF ACCOUNT CLOSURE * * *
Account Name: (WITHHELD FOR POSTING PURPOSES)
Realm: Trollbane
Character Name: Xandarr
Account Action: Account Closed
Offense:
The actions detailed above have been deemed inappropriate for the World of Warcraft by the Blizzard Entertainment In-game Support Staff. After a thorough investigation, this account has been closed.
These activities violate the World of Warcraft Terms of Use. We ask that you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html.
This World of Warcraft account has been closed by our staff based on a review of the account and all related policy violations, in accordance with the Terms of Use and our In-Game Policies (http://us.blizzard.com/support/article/20309). Any recurring subscriptions on this account have been suspended to prevent further monetary charges. If you have any questions about the infractions that lead to this closure, or if you would like to dispute this action please contact Account Administration.
To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/ .
Regards,
Taimy
Game Master
Blizzard Entertainment
www.worldofwarcraft.com
I am asking anyone out there that can help to please help me. Blizzard is only available by phone from 8 AM to 8 PM Mon - Fri. What does that do for those of us that have our accounts hacked on the weekend or our accounts canceled on the weekend as well?
Aleara has already petitioned a GM. View Here Anyone else that could do the same for ol' Xan would be appreciated as well.
Calling all WoW players who read the blog. Please help me get a hold of a Blizzard representative to find out why my account was cancelled and why I didn't recive any warnings if I MIGHT have done anything wrong.
Thank you everyone! Please reply here if you are helping with an open ticket on Trollbane Server or whatever you are able to do.
Thanks again!
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